Reception Manager

About the business

Ranges Medical is a well established private and mixed-billing practice located in the beautiful Macedon Ranges, New Gisborne.

Our sustainably designed, well-equipped practice is home to a friendly and professional team of GPs, nurses, allied health professionals and visiting specialists.

About the role

We are seeking an experienced Reception Manager with the ability to assist in all aspects of the day-to-day management and operation of the front desk reception.

  • Efficient and effective administrations skills, working with the reception team daily to ensure Ranges Medical Policy & Procedures are adhered to.

  • Provide onboarding & continuous training, supervision and performance review of the reception team.

  • Management of the doctors diary.

  • Finance management including Medicare claiming and debt collection.

  • Dealing with all aspects of the patient experience, including patient feedback and improvement.

  • Building a rapport with all stakeholders and tenants within the Practice.

  • Liaise with referring doctors, hospital staff, pharmacists in a professional and confidential manner.

  • Accountability for your role and the responsibility of the Practice within the scope of the Reception Manager role.

  • Monthly Manager meeting with Practice Principal, Practice Manager and Nurse Manager.

  • Be part of the health, safety and wellness team for the practice which may include fire warden and other responsibility etc.

Work locally and be part of a supportive team, in a role that truly makes a difference. Onsite parking with free EV charging on sunny days with excess solar and convenient access to public transport.

About you

  • At least 3 years' recent experience in a similar role within the General Practice environment.

  • Efficient time management, organisational and multi-tasking skills.

  • Strong knowledge in Best Practice software and experience with AutoMed, Microsoft and Excel.

  • Ability to prioritise and troubleshoot a multitude of operational issues.

  • Exceptional leadership skills.

  • Highly effective communication skills.

  • Excellent attention to detail.

  • Team orientated and flexible.

  • Work cooperatively and independently with the desire to learn and flourish.

How to Apply

Click here to Apply via Seek or Click here to email your cover letter and resume to the Practice Manager.

For a confidential discussion or further information, please call Practice Manager on 03 8373 5420.